Q. What is your delivery time of your services?
A. All of our services are next day turn around except videos, those take 3 days to delivery.

Q. How do I receive all of the products that were ordered.
A. Everything will be in your account. To access your account, go to https://realica.io/Login. As well, you will get a completion email with a link guiding you to the download center.

Q. Do you add on a travel fee?
A. NO, we don't charge a travel fee. We will do our best to route you in when our team is in that area or closer to that area.

Q. Do you replace the sky if it is grey/cloudy/boring?
A. Always, and at no charge. Skies that aren’t visually appealing are replaced with something much more captivating.

Q. In what format do you deliver the images?
A. We export the images in jpeg format, in full resolution and in optimized form for MLS, Zillow, Redfin, and all social media platforms.

Q. How do you prefer access to the home?
A. Either a key under the mat or a lockbox with the access code provided on the day of booking. If the home is occupied, we will either need to meet there with you or inform homeowners of our arrival.

Q. Is staging the home important?
A. Yes! A staged home is capable of placing the viewer right into the living space. It gives a dynamic and realistic representation of the interior. If possible, absolutely stage the space!